AI Agent ROI for Small Businesses: Count the Review Work Before You Scale
Measure AI agent ROI with review time, accepted outputs, operating costs, and a worked example. Includes Google's October update and official spending guidance.
Opslumo journal / 6 articles
Workflow automation
Improve the work, then automate it.
Gemini Skills: A Small Team’s Quality Checklist Before Reusing AI Work
Test Gemini Skills with ordinary, incomplete, and conflicting inputs before reuse. A practical review checklist with Google and NIST sources.
What if Outlook is down on a new hire’s first day?
A practical continuity pattern for keeping employee onboarding moving when email is unavailable—without bypassing privacy, access approval, or Form I-9 controls.
AI skills are reusable. Accountability is not.
Google Workspace skills make reusable AI workflows practical. Learn how small businesses should govern inputs, access, approvals, evidence, and recovery.
CRM follow-up automation for small businesses
Design a CRM follow-up workflow with an owner, due date, reminder rules and stop conditions. Use a practical trigger-and-action table to plan your automation.
What should a small business automate first?
A practical framework for choosing the first small-business workflow to automate with AI and conventional automation.
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