Customer Support

Questions about an Opslumo workbook, download, license, or order? Contact us directly.

Help us find the right answer

Include the product name and version.
For an order issue, include the order reference and purchase email.
For a workbook problem, include your Excel version, the worksheet, and the steps that led to the issue.
Remove employee, client, banking, identity, and password information from screenshots. Do not send full payment-card details.

What support covers

We can help locate purchased files, clarify instructions and included features, and investigate access or product defects. Custom adaptations, legal research, and implementation services need a separately agreed scope.

Read the refund and problem-resolution terms and Privacy Policy. For planned toolkits, availability will be stated in the resource library.

Project inquiries

For SEO, website conversion, or workflow automation projects, use the project inquiry form. Project budgets are indicative discussion ranges; they are separate from fixed-price digital products.

Check the product details

For contents, usage limits, and current availability, see the Handmade Order Pricing Toolkit or the Small Team Onboarding Toolkit before sending your support request.